• ALL ORDER PLACED AFTER 1PM ON FRIDAY WILL BE PROCESSED THE FOLLOWING MONDAY.
  • IN THE EVENT OF A PROBLEM IN PROCESSING YOUR ORDER, YOU WILL RECEIVE AN E-EMAIL DETAILING THE ISSUE AND POSSIBLY REQUESTING FURTHER INFORMATION.
  • ALL ITEMS ARE SHIPPED DIRECTLY FROM STUDIO BASED IN BALI.
  • IF YOU HAVE ORDERED ITEMS MORE THAN ONE, YOU MIGHT RECEIVE A SEPARATE DELIVERY FROM EACH STORE/WAREHOUSE.
  • YOU WILL RECEIVE REGULAR E-MAIL UPDATES ON THE DELIVERY STATUS OF YOUR ORDER.
  • SHIPPING TIMES WILL VARY.
  • SHIPPING WITH DHL USUALLY TAKE 3-6 WORKING DAYS.
  • SHIPPING WITH FEDEX USUALLY TAKE 3-7 WORKING DAYS.
  • SHIPPING WITHEMS USUALLY TAKE 5-10  WORKING DAYS.

 

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OUR BUSINESS HOURS ARE MONDAY - FRIDAY 9.00AM TO 5.30PM CET.